Terms of Service
Last Updated: 6th of November 2023
1.Introduction
1.1. These Terms and Conditions ("Terms") govern the use of services provided by Tilka Technologies, a technology solution provider.
1.2. By engaging with Tilka Technologies and using our services, you agree to be bound by these Terms.
2.Service Description
2.1. Tilka Technologies offers a range of technology-related services, including but not limited to software development, system integration, consulting, and managed IT services. The specific services provided will be detailed in individual service agreements.
3.Client Responsibilities/ User Obligations
3.1. Clients are responsible for providing accurate and timely information necessary for the successful execution of services.
3.2. Clients are expected to cooperate with Tilka Technologies throughout the project and adhere to agreed-upon timelines.
3.3. Clients agree not to use our services for any illegal or unauthorized purposes.
3.4. Clients are responsible for ensuring the confidentiality of your account credentials.
3.5. Clients will not interfere with or disrupt our services or networks.
3.6. Clients will not attempt to gain unauthorized access to our services.
4.Service Delivery and Timeline
4.1. Tilka Technologies will provide an estimated timeline for service delivery as specified in the service agreement. However, timelines may be subject to change due to unforeseen circumstances.
4.2. Invoices will be issued in accordance with the payment schedule outlined in the service agreement.
5.Fees and Payment
5.1. Clients are responsible for payment of fees as specified in the service agreement.
5.2. Invoices will be issued in accordance with the payment schedule outlined in the service agreement.
6.Intellectual Property
6.1. All intellectual property rights associated with services delivered by Tilka Technologies, including software, code, and other proprietary materials, remain the property of Tilka Technologies unless otherwise agreed upon in writing.
7.Confidentiality
7.1. Tilka Technologies and the client may share confidential information during the engagement. Both parties agree to maintain the confidentiality of such information and not disclose it to third parties.
8.Payment and Invoicing
8.1. Details regarding payment terms, methods, and any associated fees will be outlined in separate agreements or invoices.
9.Termination
9.1. Tilka Technologies reserves the right to terminate or suspend services to any client at its discretion if the client breaches these terms. The client may terminate services by providing written notice in accordance with separate agreements or proposals.
9.2. Upon termination, the client shall be responsible for any fees or costs associated with services rendered up to that point.
10.Warranty
10.1. Tilka Technologies reserves the right to terminate or suspend services to any client at its discretion if the client breaches these terms. The client may terminate services by providing written notice in accordance with separate agreements or proposals.
10.2. Upon termination, the client shall be responsible for any fees or costs associated with services rendered up to that point.
11.Limitation of Liability
11.1. To the extent permitted by law, Tilka Technologies shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services.
12. Indemnification
12.1. You agree to indemnify and hold Tilka Technologies harmless from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use of our services.
13.Dispute Resolution
13.1. Any disputes arising from the services provided shall be resolved through negotiation or mediation. If no resolution is reached, the matter shall be subject to binding arbitration.
14.Governing Law
14.1. These Terms and any service agreements shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
15.Changes to Terms
15.1. Tilka Technologies reserves the right to modify these Terms at any time. Clients will be notified of any changes.
16.Contact Information
16.1. For any questions or concerns regarding these Terms, please contact us at support@tilkatechng.com.
By using Tilka Technologies' services, you agree to these Terms and Conditions.