Privacy Policy

Last Updated: 6th of November 2023

1.

Introduction

a.Tilka Technologies is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us in connection with our technology-related services.
2.

Information We Collect

We may collect the following types of personal information:

a.Contact Information: This may include your name, email address, phone number, and physical address.
b.Payment Information: If you make payments for our services, we may collect payment details such as credit card information.
c.Information You Provide: Information you voluntarily provide to us during your interactions with our services, including through forms, emails, and direct communication.
d.Technical Data: This may include information about your device and how you interact with our services, such as IP address, browser type, operating system, and usage data We do not collect sensitive personal information such as financial account numbers, national identification numbers, or medical records unless provided to us for specific purposes and with your explicit consent.
3.

How We Use Your Information

We use your personal information for the following purposes:

a.Contractual obligations: Tilka may use the information that you give us to provide our services to you and fulfil our contractual obligations.
b.Communication of our services: we use your information to communicate with you, respond to your inquiries, and provide customer support.
c.To process payments for services.
d.To improve our services and user experience.
e.To comply with legal obligations: Tilka may disclose your information where it is reasonably believed to be necessary to comply with legal and regulatory requirements.
f.For data analytics: Tilka may use your information to help us improve our services and our users’ experience, including by monitoring data such as traffic to the website among others.
g.For advertisement purposes: Tilka may use information about you including other information about your use of our service to advertise our services.
4.

Data Sharing

We do not sell, trade, rent or otherwise transfer your personal information to third parties without your explicit consent except in the situation stated below:

a.Service Providers: we may use third-party service providers to assist us in providing our services. These providers are contractually obligated to protect your information.
b.Partners: we may disclose your personal information to trusted partners or subcontractors who assist us in providing our services. These third parties are obligated to maintain the confidentiality and security of your personal information.
c.Legal Requirements: we may disclose your information if required to do so by law or in response to legal requests. This is also to protect our rights and interests, or to investigate fraud or security issues.
5.

Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

a.Service Providers: we may use third-party service providers to assist us in providing our services. These providers are contractually obligated to protect your information.
b.Partners: we may disclose your personal information to trusted partners or subcontractors who assist us in providing our services. These third parties are obligated to maintain the confidentiality and security of your personal information.
c.Legal Requirements: we may disclose your information if required to do so by law or in response to legal requests. This is also to protect our rights and interests, or to investigate fraud or security issues.
6.

Your Right:

You have the right to:

a.Access your personal information.
b.Rectify inaccurate information.
c.Update your personal information
d.Delete your personal information.
e.Withdraw your consent for data processing.
f.Raise objections to data processing.
g.Lodge complaints with the relevant data protection authorities.
7.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience. You can manage your cookie preferences by adjusting your browser settings.

8.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these third parties before providing them with your personal information.

9.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10.

Changes to this Privacy Policy

We reserve the right to update this Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting an updated version on our website with the date of the latest revision.

Cookie Policy

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@tilkatechng.com

Get In Touch
Ready to Supercharge Your Business With Tilka?
Tilka Technologies LimitedTilka Technologies Limited
106/108, Apapa-Oshodi Express Way,
Aswani Isolo Industrial Estate,
Lagos, Nigeria
support@tilkatechng.com
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